Prepare your computer for donation
Some items may require additional preparation before you bring them in as neither Dell nor Goodwill is liable for data removal or protection. So make sure you back up your data and wipe your hard drive before you drop off your equipment.
Drop off and feel good
Your donated equipment has value—sometimes as a whole system, sometimes as parts, and sometimes as raw materials such as metals, plastics and glass. The proceeds from your donation are all returned to Goodwill and help to support Goodwill’s important mission of putting people to work. You’ll get a receipt for tax purposes, plus you’ll be helping to protect the environment and benefit your community at the same time!
The process is simple:
Make sure Dell Reconnect accepts your item (see below.)
- Take your computer equipment of any brand, in any condition, to a participating Goodwill
- Simply drop off your equipment. Items will be evaluated and either recycled or resold through Goodwill stores
You are responsible to wipe data. Recycled systems may have their hard drives destroyed.
There are multiple approaches to wiping data including data-wipe software intended to overwrite data and physical shredding of hard drives. A number of factors are typically considered when evaluating and selecting the method used to remove data including the sensitivity of the data and the possibility of attempts to recover the data among other factors.
Limits of data wipe. No data-wipe process leaves a hard drive as free from unreadable residual data as a comparable new product. Dell makes no (i) recommendations regarding the customer’s data removal requirements or (ii) representations regarding the effectiveness of one method of data removal over another.
Dell Reconnect is unique because:
- It’s free
- It creates jobs
- By partnering with Goodwill, we’ve been able to create over 2,600 locations for you to recycle your e-waste in North America
- Your item may qualify as a charitable donation
Items Accepted through Dell Program
- Computers (Desktop & Laptop) – See Hard Drives, below.
- Printers – Including laser & inkjet
- Scanners – If the glass is broken, place the scanner in a cardboard box lined with a large plastic garbage bag. Seal the box and clearly label it with “broken scanner” and the date.
- Hard Drives (External or Internal) – Dell and Goodwill Industries do not accept liability for lost or confidential data or software. You are responsible for backing up any valuable information and erasing sensitive data from the hard drive before dropping it off. (If you want to completely erase the hard drive, you can find a number of free services available online.)
- Wired or wireless mics
- Wired or wireless
Speakers – With or without cables
- Cords & Cables – Including power cords & USB cables
- Ink and Toner Cartridges – Full or empty
- Software- Please include the license key.