Dell Reconnect

Goodwill is a partner with Dell and proud member of the Dell Reconnect program. Dell Reconnect is a residential computer recycling program that offers you an easy, convenient and responsible way to recycle your used computer equipment. We also accept just about anything that can be attached to a computer. Check out our items we accept list below as well as FAQ’s.
Prepare your computer for donation
Some items may require additional preparation before you bring them in as neither Dell nor Goodwill is liable for data removal or protection. So make sure you back up your data and wipe your hard drive before you drop off your equipment.

Drop off and feel good
Your donated equipment has value—sometimes as a whole system, sometimes as parts, and sometimes as raw materials such as metals, plastics and glass. The proceeds from your donation are all returned to Goodwill and help to support Goodwill's important mission of putting people to work. You'll get a receipt for tax purposes, plus you'll be helping to protect the environment and benefit your community at the same time!

Q: How does it work?
A: The process is simple:
Make sure Dell Reconnect accepts your item
Take your computer equipment of any brand, in any condition, to a participating Goodwill
Simply drop off your equipment. Items will be evaluated and either recycled or resold through Goodwill stores

Q: What happens to the equipment?
A: Goodwill employees determine if an item is able to be resold or should be recycled. If it is still useable, Goodwill will refurbish the item and sell it through their stores.
If the item should be recycled, it will go through Dell’s recycling process. Systems will be broken down into individual parts and disposed of in an environmentally responsible manner. Data and hard drives will also be destroyed.

Q: What happens to my data?
A: All hard drives are wiped of original data. Recycled systems may have their hard drives destroyed.
There are multiple approaches to wiping data including data-wipe software intended to overwrite data and physical shredding of hard drives. A number of factors are typically considered when evaluating and selecting the method used to remove data including the sensitivity of the data and the possibility of attempts to recover the data among other factors.
Limits of data wipe. No data-wipe process leaves a hard drive as free from unreadable residual data as a comparable new product. Dell makes no (i) recommendations regarding the customer's data removal requirements or (ii) representations regarding the effectiveness of one method of data removal over another.

Q: How is Dell Reconnect different from other recycling options?
A: Dell Reconnect is unique because:
It’s free
It creates jobs
By partnering with Goodwill, we’ve been able to create over 2,600 locations for you to recycle your e-waste in North America
Your item may qualify as a charitable donation

Items Accepted through Dell Program
Dell Reconnect accepts any brand of used computer equipment in any condition. We also accept just about anything that can be connected to a computer.
  If the glass is broken, place the monitor in a cardboard box lined with a large plastic garbage bag. Seal the box and clearly label it with "broken monitor" and the date.
Computers (Desktop & Laptop)
  See Hard Drives, below.
  Including laser & inkjet
  If the glass is broken, place the scanner in a cardboard box lined with a large plastic garbage bag. Seal the box and clearly label it with "broken scanner" and the date.
Hard Drives (External or Internal)
  Dell and Goodwill Industries do not accept liability for lost or confidential data or software. You are responsible for backing up any valuable information and erasing sensitive data from the hard drive before dropping it off. (If you want to completely erase the hard drive, you can find a number of free services available online.)
  Wired or wireless
  Wired or wireless
  With or without cables
Cords & Cables
  Including power cords & USB cables
Ink and Toner Cartridges
  Full or empty
  Please include the license key.

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